Privacy Policy

Privacy Policy www.numaru.be

Welcome to Numaru! We respect your privacy and take care of the personal data you share with us. In this privacy policy, we explain how we handle your data.

1. Company Information
   • Company Name: Numaru BV
   • Email Address: info@numaru.be
   • Phone Number: +32491734322
   • VAT Number: BE1015812704

2. What data do we collect?

   When you visit and use our website, we collect the following personal data:

   • Names
   • Email addresses
   • Address details
   • Information necessary for processing orders, such as payment details

3. Purposes of processing

   We process your personal data for the following purposes:

   • Handling orders
   • Processing contact forms and requests via our website

4. Sharing data with third parties

   We only share your personal data with third parties when necessary for the performance of our services. This includes:

   • Carriers for delivering orders
   • The hosting company of our website www.numaru.be
   • Payment provider Stripe for processing payments

5. Retention period

   We store your personal data only as long as necessary to achieve the purposes for which they were collected or as long as required by law.

   • Order and billing details: Retained for 7 years, in accordance with accounting and tax obligations.
   • Account details: As long as you have an active account with us. After closing your account, we will delete your data within 6 months unless legally required to keep it longer.
   • Communication data: Customer service and correspondence data are retained for up to 2 years after the last contact.

   You have the right to access, modify, or delete your data at any time, unless we are legally required to retain it.

6. Your rights

   You have the right to access, correct, or delete your personal data.

   • Access: Via your account dashboard on our website, you can view and modify your personal data.
   • Correction: If any data is incorrect, you can change it via the dashboard or contact our customer service at info@numaru.be.
   • Deletion: Want us to delete your data? Send a request to info@numaru.be or delete your account via the dashboard.

7. Data security

   We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modifications. Our website uses SSL (Secure Socket Layer) security.

8. Cookies and tracking

   We only use functional cookies necessary for the proper functioning of our website, such as remembering your shopping cart and login details. We do not use unnecessary tracking cookies.

9. Data storage and transfer

   Your data is stored within the EU, and we ensure compliance with European data protection laws.

10. Complaints

    Do you have a complaint about the processing of your personal data? Contact us at info@numaru.be. We strive to handle your complaint quickly and correctly. You also have the right to file a complaint with the Belgian Data Protection Authority (GBA).